Accepting Watches Nationwide
Matheu’s Fine Watches services and repairs over forty of the top brand watches, and clocks from all 50 states. To send your timepiece for service or repair, and to expedite the process, please follow the instructions below.
Timepieces in need of warranty repair may be sent to or dropped off at Matheu’s Highlands Ranch, CO location. Non-warrantied timepieces can be delivered to either or Highlands Ranch, CO or Breckenridge, CO locations.
Clocks need to be dropped off at the store, please do not ship.
1) Download and Complete the Repair Request Form
For issues with your timepiece please click the button below and fill out the corresponding Watch Repair Request Form and mail it to us along with your timepiece to the Matheu’s Watch Service Center listed below, or bring it into one of the stores.
For CARTIER, PHILIP STEIN, SWISS ARMY, and TAG HEUER watches use the links below for repair request forms.
2) Please include the following information:
3) Shipping Method & Instructions
4) Contact and Delivery Confirmation
5) Include original purchase receipt with Date of Purchase.
If your timepiece is under warranty you will need to send a copy of your original purchased receipt showing Date of Purchase. Your SAW watch comes with a 3 year warranty from date of purchase which covers issues due to manufacturer’s defective.
Issues not covered under warranty:
6) Ship to Locations
Timepieces in need of warranty repair or service may be sent to Matheu’s Fine Watches Swiss Army Service Center in Highlands Ranch, CO.
Highlands Ranch CO Address:
Matheu’s Fine Watches & Jewelry
Highlands Ranch Town Center
9315 Dorchester St., Suite 106
Highlands Ranch, CO 80129
303-471-TIME (8463) (Tel)
888-340-9744 (Toll Free)
Email Matheus (Email)
Hours: Tues-Fri 10am-6pm, Sat 10am-5pm, Closed Sun-Mon.
Map and Directions
Matheu’s Fine Watches and Jewelry is an Authorized Cartier, Philip Stein, Swiss Army, and Tag Heuer Repair and Warranty Center accepting watches from Colorado-CO, Alabama-AL, Alaska-AK, Arizona-AZ, Arkansas-AR, California-CA, Connecticut-CT, Delaware-DE, Florida-FL, Georgia-GA, Hawaii-HI, Iowa-IA, Idaho-ID, Indiana-IN, Illinois-IL, Kansas-KS, Kentucky-KY, Louisiana-LA, Massachusetts-MA, Maryland-MD, Maine-ME, Michigan-MI, Minnesota-MN, Missouri-MO, Mississippi-MS, Montana-MT, Nebraska-NE, New Hampshire-NH, New Jersey-NJ, New Mexico-NM, Nevada-NV, New York-NY, North Carolina-NC, North Dakota-ND, Ohio-OH, Oklahoma-OK, Oregon-OR, Pennsylvania-PA, Rhode Island-RI, South Carolina-SC, South Dakota-SD, Tennessee-TN, Texas-TX, Utah-UT, Virginia-VA, Vermont-VT, Washington-WA, Washington DC, Wisconsin-WI, West Virginia-WV, Wyoming-WY.