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You want to make sure that you have only the best possible people looking at your watch, right? After all, if you have a high quality watch you want to make sure it stays that way. Someone who doesn’t really know what they’re doing or someone who hasn’t worked on that type of watch before won’t know what you need. So, how do you make sure you’re finding the right watch repair in your Highlands Ranch, Co neighborhood? You ask a few questions first.
How Long Have You Been Doing Watch Repair?
This is definitely an important question to ask. While everyone has to start somewhere, you don’t want them to be starting out with your watch repair. You want to make sure that they know what they’re doing and that they’ve been doing it for a while at least. So, ask about how long they’ve been at it. This will give you a better idea of whether they can actually work with your watch and whether they have gone through enough training with someone else to make sure they will take care of it properly.
What Training Do You Have?
While they might not have certifications or any specific licensing, someone who is working on watch repair should have some training. They should have worked with someone before they started out on their own and they should be continuing to look at new methods of training for some of the newer styles of watches that are coming out. You want someone who is committed to continuing to learn and who will continue to develop their skills so you can bring them any watch that you might own.
What Is Included in the Service?
If you’re getting your watch repair done there what else does that include? Are they only going to repair the watch and return it to you? Are they going to do a general tune-up or check of your watch to make sure everything else is working properly? Are they going to do a thorough cleaning of the outside or the inside of the watch? You want to know exactly what they’re going to do and how they’re going to care for your watch from the time you drop it off until the time you’re able to pick it up again.
How Will My Watch Be Stored?
Your watch is important to you and you don’t want to risk something happening to it while you’re getting it repaired. That means you want to make sure you know how it’s stored and what they’re going to do to protect it. Will it be left out on a bench where it’s being worked on? Will it be boxed up when it’s not being worked on? Do they have a safe they keep the watches in? All of these things will help you feel more comfortable leaving your watch and getting it taken care of at that place.
Who Will Work on My Watch?
Are you going to a larger business with several different people working there? Who is actually going to be working on your watch repair? You may want to know if the person you’re talking to is the one who will work on your watch or if someone else is going to be working on it instead. After all, you want to know who is going to be touching your watch. That’s even more important if your watch is a family heirloom or if it’s an expensive watch that means a lot to you for other reasons.
What Kind of Insurance Do You Have?
What happens if your watch is broken while you’re having watch repair done? What if it’s stolen? What if there’s a fire at the shop and it’s lost? You want to know that there is some type of insurance to cover the loss of your watch, however it might happen. Find out about the types of insurance coverage that the shop has and what will be done to make things right if something happens to your watch in any way. This can help you feel a little better about the process.
What Kind of Warranty Do You Offer?
If you’re getting watch repair you want to know that it’s going to last. You want to know that it’s going to actually fix the problem that you’re having. The best way to know that for sure is to have some type of warranty on the watch repair itself. So, what kind of warranty does the business offer you that their work is going to be good? You should get some type of written record of what the warranty is and even what that warranty covers in case you need to come back in the future.
Can I Talk to References?
When you hire someone for any type of major job you want to know that they’re the best, right? That means you may want to look into some references and people who have used that shop before to take care of their watch repair. This will let you know you’re trusting your watch to someone who knows what they’re doing and who really takes pride in their work. Talking to those references will also give you an idea of different services that they might be able to do for you.
If you’re ready to get repairs on your watch you want the right shop to take care of everything. Matheus Fine Watches in Highlands Ranch, Co can help you with any of your needs. Our shop is able to take care of anything that might be going on with your watch so you don’t have to worry about a thing. After all, you want to get back to using and wearing your watch again. That’s not going to happen if it’s sitting in a shop or if it’s broken and can’t be used. Just give us a call and we’ll get you set up with an appointment so we can take care of your watch problems.