7 Questions To Ask A Watch Repair Service Expert | Denver, CO

When your vintage watch stops ticking, the first thing you want to do is get it fixed. But where do you go for watch repair? There are many options, and deciding which is right for you can be challenging. That’s why we’ve created a list of the seven questions you should ask when choosing a watch repair service center in Denver, CO. Keep these in mind when deciding, and you’ll be sure to find the perfect place for all your repair needs!

1. What Type of Watches Do They Repair?

Do they only repair vintage watches, or do they also work on modern watches? If you have a Rolex, Omega, or other high-end watches, you’ll want to ensure the store has experience repairing that type of watch.

For example, some common problems seen by a vintage Rolex model like the Daytona include a broken mainspring, damaged dial, or even just a loose screw. Omega watches may need their gaskets replaced, or their movements serviced.

If you have a unique or antique watch, ask the store if they have experience repairing that type of watch.

2. Do They Have Experience Repairing Vintage Watches?

Vintage and antique watches are delicate and require a higher level of care. Make sure the watch repair service you choose has experience repairing vintage watches. For example, a vintage model like the Rolex Day-Date has a different movement than a newer model.

The repair service experience in Denver, CO, is essential, but you should also ask about the qualifications of the individual watchmaker who will be working on your watch. They should be licensed by the Watchmakers of Switzerland (WOSTEP) or a similar organization.

Check online reviews to get an idea of the quality of their work. You can ask friends, family, and co-workers if they have any recommendations.

3. Do They Use Original Parts or Rely on Replacements?

A Swiss Army model like the IWC Aquatimer Chronograph is an expensive investment. You want to ensure that the replacement parts are up to the same quality as the original. The best repair services will use original parts when repairing your watch. However, if an original part is unavailable, they will only use the same quality and durability replacements.

Using lower-quality replacements will decrease your watch’s value and might cause more problems down the road. You should also inquire about where the replacement parts are coming from. Ideally, they should come from the manufacturer as the original parts.

Some repair service centers will use generic or aftermarket parts as replacements. These parts are usually lower in quality and might not fit as snugly or work as well as the original parts.

4. What Kind of Repairs and Services Do You Offer?

Be sure to ask the watch repair service store what kind of repairs and services they offer. You want to make sure that they can provide the services you need. Some stores may only offer basic watch repairs, while others may offer a full range of services. These include:

– Watch battery replacement

– Watch band replacement or repair

– Watch case repair

– Watch clasp repair

– Watch crystal replacement or repair

– Watch dial refinishing

– Watch movement service and repair

Ask if the store can accommodate your request if you have a specific repair need.

For example, dial refinishing involves repainting the watch face. It is a delicate process that requires expertise and experience. Not all watch repair stores offer this service, so it’s essential to ask in advance.

5. How Much Would it Cost for a Repair Service?

The cost of a watch repair service can vary depending on the needed repair type. Some service centers may charge by the hour, while others may have a flat rate for certain types of repairs. It is essential to ask about pricing before having any work done.

For example, it may cost less if you want to replace the crystals in your Tag Heuer. However, if the watch needs a new movement, the price could be closer to $1000. Asking about the cost upfront can help you budget for the repair and avoid any surprises later on.

Some service centers may offer discounts for multiple repairs or customers willing to pay upfront. It never hurts to ask about discounts or promotions that may be available.

6. How Long Will It Take for Them To Complete an Essential Service?

A reputed watch repair store in Denver, CO, will take no longer than a week to service your watch. For example, if you drop off your watch on Monday, it will be ready for pickup by the following Monday. However, if you need a more complex service, such as a watch battery replacement, the turnaround time may be longer, taking up to two weeks.

If you are searching for a reputed repair store, you should consider Matheu’s Fine Watches & Jewelry. With several years of experience in the industry, we have serviced watches of all makes and models.

7. Do They Offer a Warranty on Their Services?

The best repair service centers will offer a warranty on their work. It shows that they stand behind their services and are confident in their abilities.

If a center does not offer a warranty, it is best to avoid them. There are many reputable service centers out there that do offer this type of protection for their customers.

A warranty will cover:

-The watch being serviced

-The workmanship of the repair

-Any materials used in the repair process

Some companies offer lifetime warranties, while others may only cover a year or two.

Contact Matheu’s Fine Watches & Jewelry today to schedule an appointment. Our experts will be happy to help you choose the best watch repair service center for your needs.

Photo by Nattanon Tavonthammarit at Shutterstock